Privacy Policy

Do we include personal data of third parties? No, as a general rule we only process the data provided to us by the owners. If  provides us with data from third parties, you must, in advance, inform and request their consent from said people, or otherwise exempt us from any responsibility for non-compliance with this requirement.   And data of minors? We do not process data of minors under 14 years of age without the consent of the father, mother or legal guardian. Therefore, please refrain from providing them if you are not of that age or, where appropriate, from providing data from third parties who do not have the aforementioned age. Insular Travel, S.A. is exempt from any liability for non-compliance with this provision.   Will we make communications by electronic means? They will only be made to manage your request, if it is one of the means of contact that you have provided to us. If we make commercial communications, they will have been previously and expressly authorized by you.   What security measures do we apply? You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.   To which recipients will your data be communicated? Your data will not be transferred to third parties, except under legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for collection of the service provided or product purchased, as well as to those responsible for the processing necessary for the execution of the agreement. In the case of purchase or payment, if you choose an application, website, platform, bank card, or some other online service, your data will be transferred to that platform or processed in its environment, always with maximum security. When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that requires them to maintain the same level of privacy as us.   What Rights do you have?

• To know if we are processing your data or not.
• To access your personal data.
• To request rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which that were collected or if you withdraw the consent granted.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To carry your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate for us. It is only valid in certain cases.
• To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not served you correctly.
• To revoke consent for any treatment for which you have consented, at any time.

If you modify any data, please let us know so we can keep them updated.   Do you want a form for the exercise of Rights?     We have forms for the exercise of your rights, ask us for them by  email, or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or be accompanied by a photocopy of your DNI. If someone represents you, you must attach a copy of your ID, or also sign with your electronic signature. The forms can be submitted in person, sent by letter or by email to the address of the Controller at the beginning of this text.   How long does it take us to respond to the Exercise of Rights? It depends on the right, but a maximum of one month from your request, and two months if the issue is very complex. We will notify you if we need more time.   Do we process cookies? Cookie is defined as a small data packet that is stored by a web server on the computer of the website visitor, e.g. e.g. preference and configuration language. This information will be recorded in a text file. If the visitor returns to the same page, the browser sends a copy of the cookie to the web server. In this way the visitor can be identified and the website adjusted to their needs.

  How long will we keep your personal data? The personal data will be maintained as long as you remain linked to us. Once unlinked, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them in accordance with the statute of limitations for judicial actions. The processed data will be maintained as long as the legal periods mentioned above do not expire, if there is a legal obligation to maintain it, or if no such legal period exists, until the interested party requests its deletion or revokes the consent granted. We will maintain all information and communications related to your purchase or the provision of our service, for as long as the guarantees of the products or services last, to address possible claims.